Our professional consultants can advise your institution on a number of infection control services, including:

• Development of an infection control program in compliance with national and international regulations and standards
• Epidemic control training and implementation (including COVID-19)
• Implementation of a new infection control program
• Oversight of an infection control program
• Establishing policies and procedures
• Building monitoring programs, including surveillance, reporting, and prevention
• Promoting staff education with training
• Secret shoppers to monitor compliance

Performance management allows your organisation to engage all stakeholders in a common vision. Implementing a successful performance management system can seem difficult, but with DW&CO guiding the way, it will result in continuous improvement to meet and exceed expected outcomes. Our services include:
 

• Staff training and coaching in all continuous improvement activities
• Collaborating with senior leaders to prioritise performance indicators
• Compliance checks
• Preparing and presenting reports based on data trending analysis
• Ongoing assessment of quality and access indicators

Through the power of business intelligence systems and dashboards you’ll be able to monitor your organisation’s performance. We can train you to use the power of your data to help your organisation increase revenue, decrease costs, find new opportunities, and more.

Many organisations are making the switch to EMR which helps create a better patient experience by:

• Increasing patient satisfaction
• Improving clinician satisfaction
• Decreasing administrative burden
• Improving quality of care
• Improving workflow
• Improving care coordination
• Enabling quick access of information
• Reducing medical and documentation errors

Let our experts help you facilitate the transition to EMR by teaching:

• Comparison and assistance in selecting EMR software
• Staff training
• Gap analysis to ensure compliance with regulation requirements

• Incident reporting management system
• Build a risk registry through working together
• Identify and mitigate risks
• Inspection checklist that you can audit on a periodical basis

Whether you are developing a quality management system from the ground up for a new healthcare organisation or reviewing the systems already in place, our experts will ensure that all quality standards are met and exceeded.
Our services include:

• On-site and virtual project management
• Coordinating and managing quality system activities
• Conducting due diligence for QMS systems and assistance in choosing the system that is right for you
• Training for accreditation standards
• Developing an individualised plan to identify areas of opportunity
• Ensuring requirements are met for annual non-compliance quality audit reporting-
• Assessing and redesigning workflow and staffing models to optimise resources.
• Assessing survey readiness with mock review and complete SWOT analysis
• Preparing survey presentation and supporting documentation
• Continuing management of compliance standards post accreditation
• Preparing strategic plans and quality improvement projects

• Facility preparation and commissioning while following health authorities guidelines
• Professional licensing and upgrade assistance
• Appeal documentation preparation